Think your parcel is safe because it’s locked away in a high-tech box?

Fraudsters know these convenient pickup points can be the perfect cover for their schemes.

📦 Anonymous Drop-Off & Pick-Up - Criminals use stolen identities or fake accounts to have goods delivered to lockers, avoiding risky home deliveries.

🔑 Compromised Access Codes - Phishing texts, weak PINs, or fake delivery notifications trick victims into handing over locker PINs or QR codes. Research shows many locker systems still rely on easily guessable codes or insecure APIs^[ref].

🛒 Buy-Online-Pick-Up-Fraud - Using stolen credit cards, fraudsters grab high-value items from lockers before chargebacks hit.

👤 Mule Collection Points - Lockers act as safe, unmonitored hand-off spots for money mules or illicit goods. Some systems are even vulnerable to “droplock” exploits that can secretly capture biometric data^[ref].

🔄 Account Takeover Scams - Fraudsters hijack retail or delivery accounts and reroute orders to lockers they control.

Once you factor in that lockers often have minimal monitoring, limited pickup windows, and no on-the-spot ID verification, you see why the attraction is mutual.

🚨 Stay safe:

- Only use official tracking links from the retailer or courier.

- Treat locker codes like you treat your bank PIN - don’t share them.

- Report any unexpected your parcel is ready messages directly via the official app or customer service.